Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing or using Svvy ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and Svvy.
2. Description of Service
Svvy is a platform that connects students from the global south with international universities. Our services include program discovery, application management, document storage, and communication tools to facilitate the university application process.
3. User Accounts
Account Creation
To use certain features of our Platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Account Types
We offer different account types for students and universities. Each account type has specific features and responsibilities as outlined in these terms.
4. User Responsibilities
When using our Platform, you agree to:
- Provide truthful and accurate information in your profile and applications
- Upload only authentic documents that belong to you
- Not impersonate any person or entity
- Not use the Platform for any unlawful purpose
- Not attempt to gain unauthorized access to any part of the Platform
- Not interfere with or disrupt the Platform's operation
- Respect the intellectual property rights of others
5. Document Upload and Storage
Our Platform allows you to upload and store documents for your university applications. By uploading documents, you:
- Confirm that you have the right to upload and share such documents
- Grant us permission to store and process your documents for the purpose of facilitating your applications
- Acknowledge that documents may be shared with universities as part of your applications
- Accept responsibility for the accuracy and authenticity of uploaded documents
6. University Applications
When you submit applications through our Platform:
- You authorize us to transmit your application information and documents to the selected universities
- You understand that application decisions are made solely by the universities
- We do not guarantee admission to any program
- Application fees, if any, are determined by individual universities
7. Intellectual Property
The Platform and its original content, features, and functionality are owned by Svvy and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of any content you submit to the Platform. By submitting content, you grant us a non-exclusive, worldwide license to use, store, and process that content for the purpose of providing our services.
8. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:
- The Platform will be uninterrupted or error-free
- Any information provided through the Platform is accurate or complete
- The Platform will meet your specific requirements
- Your use of the Platform will result in university admission
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SVVY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OPPORTUNITIES, ARISING FROM YOUR USE OF THE PLATFORM.
10. Indemnification
You agree to indemnify and hold harmless Svvy and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform, violation of these terms, or infringement of any rights of a third party.
11. Termination
We may terminate or suspend your account and access to the Platform at our sole discretion, without prior notice, for conduct that we believe:
- Violates these Terms of Service
- Is harmful to other users or third parties
- Is fraudulent or deceptive
You may terminate your account at any time by contacting us. Upon termination, your right to use the Platform will immediately cease.
12. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the new terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@svvy.com